Help center

Answers to common questions about Salam Network

Frequently asked questions

How do I find the right tutor?

Create an account and complete the level assessment — we'll automatically match you with the most suitable tutors based on your goals, level, and schedule.

What is a trial lesson?

A shorter session (30–45 min) at a discounted rate that lets you meet a tutor before committing to a full package. One trial per tutor only.

How does the Ijazah system work?

Some of our tutors hold verified Ijazahs in Hafs and other riwayahs. You can filter tutors by Ijazah status.

Can I learn in English?

Yes, many of our tutors teach in English, Arabic, and other languages. Filter tutors by teaching language.

How do I purchase a lesson package?

Visit a tutor's profile and you'll find their available packages. Select a package and complete payment via Stripe.

What happens if a session is cancelled?

Sessions can be cancelled up to 24 hours before the scheduled time. For disputes you can file a report and our admin team will intervene.